When you seek treatment at a doctor’s office or hospital, you will typically be asked for your health insurance information. If you have a health plan, the doctor or hospital will contact your health plan to verify whether you are a member and to verify your benefits. Often, the information received from the plan can mislead the verifier into thinking that you have more benefits than are actually available.
Time and money – these are the two things that seem to hold people back from going to the doctor, unless something serious comes up. Perhaps it’s a busy schedule, or ever-rising health care deductibles and costs, as salaries lag behind. More and more, it becomes a luxury to spend time with a health care professional to actually discuss preventive measures for your health.
Dr. Pauline Jose’s nurse practitioner was scrolling through their online reviews. Things were looking good. “Great doctor” and “nice” came up frequently. Suddenly, a review caught his attention. A patient had submitted a low-rated review, complaining about a “strange stain” on the doctor’s white coat. Dr. Jose, a family physician, was flabbergasted. She was used to being evaluated on her bedside manner and her diagnostic acumen, not sartorial perfection.
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